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“You can reach us by completing and submitting the form right side.”

Iris Dong

Technical Consultant Expert

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Frequently Asked Questions

Wherever you are, whatever stage you’re at, we’re here to help. Get in touch to discuss your requirements. meanwhile,you are welcome to ask all questiones you want.

What's the term of payment?

50% advanced payment by T/T after signing contract;

50% balance after inspection machine before delivery by T/T. If do L/C or others, can negotiate.

What about the delivery time after paid?

25-45 working days since receiving advance payment,if simple machine, time will be ahead, if customized, will be delayed a little.

How about the Packing?

Usually use wooden case, exempt suffocate, if very far from China, ship time more than 1 month, we will specially use thin film to wrap, in case of leakage to damage machine.

After service?

(1) We can dispatch our engineer(s) to your side for installing and debugging machines, but our engineer(s) traveling allowances (USD150-USD200/day/person), as well as lodging and board expenses, shall be charged at your side.

(2) The machine quality that we sell is guaranteed 1 year.

(3) We shall provide your side spare accessories for easy-damaged parts within warranty year and long time technical support.